Terms and Conditions

Terms and Conditions

Last updated: 22 March, 2024

1. Introduction

These Terms and Conditions govern your use of the website muellerkitchen.es and the purchase of products from it.

This website is operated by LOVAGE GROUP S.L, located at:

Calle Dels Drapers, 5
46900 Torrent
Spain

By accessing this website and/or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, you must not use this website.

2. Company Information

  • Business Name: LOVAGE GROUP S.L
  • Address: Calle Dels Drapers, 5, 46900 Torrent, Spain
  • Email: info@muellerkitchen.es

3. Scope of Service

We sell products to both consumers (B2C) and business customers (B2B) within Spain and other countries of the European Union.

Consumer protection rights may not apply to business customers, as permitted by applicable law.

4. Use of the Website

  • Use the website only for lawful purposes
  • Do not misuse or attempt to damage the website
  • Provide accurate information when placing orders

We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.

5. Products and Availability

All products are subject to availability.

We reserve the right to modify or discontinue products, limit quantities, or cancel orders at any time.

Product descriptions and images are provided for guidance and may vary slightly.

6. Pricing and Payments

All prices are listed in Euro (€) and include VAT unless stated otherwise.

Accepted payment methods:

  • Visa
  • Mastercard
  • PayPal

Orders will only be processed after full payment is received.

7. Shipping and Delivery

We deliver to Spain and other European Union countries.

Delivery times are estimates and may vary.

We are not responsible for delays caused by:

  • Courier services
  • Customs procedures
  • Events beyond our control

8. Right of Withdrawal and Returns

Consumers have the right to withdraw from a purchase within 14 days of receiving the product.

Full return conditions are available here:

https://muellerkitchen.es/refund_returns/

This policy forms part of these Terms.

9. Warranty

Products are covered by the legal guarantee in accordance with Spanish and EU law.

Consumers may request repair, replacement, or refund for defective or non-conforming products.

10. Limitation of Liability

LOVAGE GROUP S.L is not liable for indirect damages, loss of profit, or damages resulting from misuse of products.

This does not apply where liability cannot be excluded by law.

11. Intellectual Property

All website content is the property of LOVAGE GROUP S.L or its licensors.

Unauthorized use is prohibited.

12. Privacy

Personal data is processed according to our Privacy Policy and applicable data protection laws (GDPR).

13. Governing Law

These Terms are governed by the laws of Spain.

Consumers may also rely on local jurisdiction rights where applicable.

14. Changes to Terms

We may update these Terms at any time. Changes take effect upon publication.

15. Contact

Email: info@muellerkitchen.es